CALL CENTER SERVICES

Call Center Services for Your Business Needs

Digital Call Solutions (DCS) is a full-service call center with decades of experience in numerous verticals, including education, retail and communications. With highly skilled call center representatives and state-of-the-art technology, we provide outsourcing call center solutions for companies in any industry. Our inbound and outbound call services include customer service, phone orders, market research, lead generation and more.

We understand the importance of world-class customer service, so our agents are thoroughly trained on every campaign to understand your company’s services, products and goals. This guarantees your customers will receive high-quality, on-brand service from our knowledgeable specialists. Our center process utilizes technology to ensure compliance on all calls.

The DCS team of call center experts will assign dedicated account managers for every client to establish target objectives and analyze performance data to exceed ROI goals. Our hourly rates and advanced technology help decrease company costs while increasing volume and revenue.

Learn more about how DCS can help with your business needs. Contact us today for a free consultation.

DCS Highlights:

  • Ability to run campaigns for any industry
  • Highly trained and qualified specialists
  • Extensive call center experience
  • Transparent & compliant call center process
  • Inbound and outbound services, 24/7 availability
  • Advanced technology saves time and money

Call Center Services:

  • Customer service
  • Phone orders
  • Customer retention
  • Survey/market research
  • Overflow/after-hours
  • Lead generation
  • Appointment setting
  • Contact verification
  • Political Campaigns

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Contact Us to increase your conversions today.